Link/2500 Setup and Maintenance

Overview

This article lists basic instructions for setting up and maintaining your Ingenico Link/2500 terminal on ACME Payments with triPOS.

The Link/2500 is a wifi based terminal with a battery accessed by sliding open the backplate.

Step 1: Setup

• Upon receiving the Link/2500 please plug it in to charge at least 1 hour.
• Be sure to use the included charging cable and plug as they're different from consumer charging adapters you might have used with other USB-C devices.
• When it has charged (the battery indicator in the upper right should have some bars on it), we can proceed with connecting it to your WiFI.
• You will need:  Your WiFi access point SSID and associated password.  
  • Enter 0001 on the keypad to enter admin mode
  • Select communication mode and then wifi to ensure the device is connecting to WiFI
  • Click X and then reboot when it prompts
  • When rebooted and the triPOS logo is displayed, again enter 0001 to get to admin mode
  • Select WiFi parameters and turn it on if it's not on
  • Scan networks that are available, or enter your access point name manually if it's hidden.  If your SSID is listed, select it here.  Note:  If the device has a hard time seeing your SSID or you have to re-scan repeatedly, you could have latency issues doing transactions later.  Check that there's no disruptions between you and the access point (microwaves, cordless phones, too many walls).
  • Enter the password to your SSID
  • Select Default IP Configuration
    • If your network has DHCP, select this, otherwise enter in your network configuration.  Chances are you're going to be on DHCP.
  • Hit the X red key
  • Hit the green checkmark key to save your changes.
  • Hit the X red key to reboot
  • When you connect again to the network, you should be greeted with a 7 digit code starting with the letter P and 6 numbers, which changes every 15 minutes.  This is what we'll need to connect your device to the ACME Payments network

Step 2: Maintenance

• Two main activities that you may need:
  • Reboot - While plugged into the charger, hold down the .,#* and yellow button and it will reboot
  • Shutdown - To conserve battery, while it is unplugged, hold down the .,#* and yellow button and it should shutdown
  • Reset - While it is off, plug in and hold down .,#* and yellow for 30 seconds.  It should reboot and indicate it's resetting hardware.  This will take you to a state where you can restart a setup with Step1, above.